Patriots Extra Points Homepage Patriots Extra Points Homepage Frequently Asked Questions Contact Us Patriots HomePage


Frequently Asked Questions

Q: Who can I contact with questions regarding my Bank of America Patriots Extra Points card?
A:

For all questions regarding your Bank of America accounts, please call the Credit Card Center at 1-800-732-9194. The center is open 24 hours/ 7 days a week.

Q: When will Bank of America non-Extra Points replacement cards be sent?
A:

Card(s) will be mailed in September 2010.

Q: Will my Bank of America account number(s) change?
A:

Some customers will experience a change in their account number. For more details, please refer to the letter you received from Bank of America or call the Credit Card Center at 1-800-732-9194. The center is open 24 hours/ 7 days a week.

Q: Will my Bank of America Personal Identification Number(s) (PINs) change?
A:

No. Bank of America PINs will remain the same.

Q: How long will Bank of America customers be able to earn additional Extra Points?
A:

Customers will be able to earn Extra Points on all eligible retail purchases until July 31, 2010

Q: Until when will Bank of America customers be able to redeem Extra Points for rewards and experiences?
A:

Customers will have until August 31, 2010 to redeem existing points. Customers can redeem points by visiting NFLExtraPoints.com or by calling 1-800-430-5073.

Q: What happens to Extra Points via the Bank of America Visa card if they are not redeemed?
A:

If Extra Points are not redeemed by August 31, 2010, they will expire automatically on September 1st, 2010.

Q: How and where can customers redeem NFL Extra Points?
A:

Customers can redeem points by visiting NFLExtraPoints.com or by calling 1-800-430-5073.